Privacy Policy

Your privacy is critically important to us.

OWNER AND DATA CONTROLLER

Instinct Agency s.r.o., Tesnov 1059/1, 110 00, Praha, Company ID 06978941, European VAT ID CZ06978941

GENERAL

It is Instinct Agency s.r.o.’s policy to respect your privacy regarding any information we may collect while operating our website and our services. This Privacy Policy applies to www.instinct.agency and our
services (hereinafter, “us”, “we”, “owner”, “Instinct Agency”, “Instinct Agency newsletter”, „Instinct Agency products“ or “www.instinct.agency”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website or email. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

TYPES OF DATA COLLECTED

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: email address, cookies, usage data, first name, last name, country.

Complete details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the data collection.

Personal Data may be freely provided by the user, or in case of usage data, collected automatically when using this website.

Unless specified otherwise, all data requested by this website is mandatory and failure to provide this data may make it impossible for this website or Instinct Agency newsletter to provide its services. In cases where this website specifically states that some data is not mandatory, users are free not to communicate this data without consequences to the availability or the functioning of the service.

WEBSITE VISITORS

Like most website operators, Instinct Agency s.r.o. collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the usage data, browser type, language preference, referring site, and the date and time of each visitor request. Instinct Agency s.r.o.’s purpose in collecting non-personally identifying information is to better understand how Instinct Agency s.r.o.’s visitors use its website. From time to time, Instinct Agency s.r.o. may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Instinct Agency s.r.o. also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.instinct.agency blog posts. Instinct Agency s.r.o. only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

GATHERING OF PERSONALLY-IDENTIFYING INFORMATION

Certain visitors to Www.Instinct.Agency choose to interact with Instinct Agency s.r.o. in ways that require Instinct Agency s.r.o. to gather personally-identifying information. The amount and type of information that Instinct Agency s.r.o. gathers depends on the nature of the interaction. For example, we ask subscribers who sign up for Instinct Agency newsletter to provide first name, last name, country and email address.

THIRD-PARTY DATA

Users are responsible for any third-party personal data obtained, published or shared through this website and confirm that they have the third party’s consent to provide the data to the owner.

MODE AND PLACE OF PROCESSING THE DATA

METHODS OF PROCESSING

The data processing
is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the owner, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of this website or Instinct Agency newsletter (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as data processors by the owner. The updated list of these parties may be requested from the owner at any time.

LEGAL BASIS OF PROCESSING

The owner may process personal data relating to users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislation the owner may be allowed to process personal data until the user objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of personal data is subject to European data protection law;
  • provision of data is necessary for the performance of an agreement with the user and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the owner or by a third party.

In any case, the owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

PLACE

The Data is processed at the owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the user’s location, data transfers may involve transferring the user’s data to a country other than their own. To find out more about the place of processing of such transferred data, users can check the section containing details about the processing of personal data.

If broader protection standards are applicable, users are also entitled to learn about the legal basis of data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the owner to safeguard their data.

If any such transfer takes place, users can find out more by checking the relevant sections of this document or inquire with the owner.

RETENTION TIME

Personal data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal data collected for purposes related to the performance of a contract between the owner and the user shall be retained until such contract has been fully performed.
  • Personal data collected for the purposes of the owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the owner within the relevant sections of this document or by contacting the owner.

The owner may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the owner may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

THE PURPOSES OF PROCESSING

The data concerning
the user is collected to allow the owner to provide its services, as well as for the following purposes: user database management, analytics, traffic optimization and distribution, displaying content from external platforms, handling payments, contacting them and hosting and backend infrastructure.

Users can find further detailed information about such purposes of processing and about the specific personal data used for each purpose in the respective sections of this document.

PERSONAL DATA FOR SELLING GOODS AND SERVICES ONLINE

The personal data collected are used to provide the user with services or to sell goods, including payment and possible delivery. The personal data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of data collected by this website depends on the payment system used.

SECURITY

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

ADVERTISEMENTS

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Instinct Agency s.r.o. and does not cover the use of cookies by any advertisers.

DETAILED INFORMATION ON PROCESSING OF PERSONAL DATA

Personal data is collected for the following purposes and using the following services:

ANALYTICS: GOOGLE ANALYTICS

Personal Data collected: Cookies; Usage Data.

MAILING LIST OR NEWSLETTER (THIS WEBSITE): MAILCHIMP.COM

Personal data collected: country; email address; first name; last name.

HANDLING PAYMENTS: FASTSPRING.COM

Payment processing services enable this website to process payments by credit card, bank transfer or other means. To ensure greater security, this website shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to the user, such as emails containing invoices or notifications concerning the payment.

FastSpring is a payment service provided by Bright Market, LLC

Personal Data collected: various types of Data as specified in the privacy policy of the service.

HOSTING AND BACKEND INFRASTRUCTURE: DigitalOcean

DigitalOcean is a hosting service provided by DigitalOcean, LLC

Personal Data collected: various types of Data as specified in the privacy policy of the service.

THE RIGHTS OF USERS

Users may exercise certain rights regarding their data processed by the owner.

Users entitled to broader protection standards may exercise any of the rights described below. In all other cases, users may inquire with the owner to find out which rights apply to them.

In particular, users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their personal data.
  • Object to processing of their data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their data. Users have the right to learn if data is being processed by the owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their data and ask for it to be updated or corrected.
  • Restrict the processing of their data. Users have the right, under certain circumstances, to restrict the processing of their data. In this case, the owner will not process their data for any purpose other than storing it.
  • Have their personal data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their data from the owner.
  • Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the data is processed by automated means and that the processing is based on the user’s consent, on a contract which the user is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

DETAILS ABOUT THE RIGHT TO OBJECT TO PROCESSING

Where personal data is processed for a public interest, in the exercise of an official authority vested in the owner or for the purposes of the legitimate interests pursued by the owner, users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their personal data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the owner is processing personal data for direct marketing purposes, users may refer to the relevant sections of this document.

“DO NOT TRACK” REQUESTS

This Website does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

LINKS TO EXTERNAL SITES

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and the Terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

WWW.INSTINCT.AGENCY USES GOOGLE ADWORDS & FACEBOOK FOR REMARKETING

Www.instinct.agency uses the remarketing services to advertise on third party websites (including Google & Facebook.com) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network, or Facebook.com. Third-party vendors, including Google & Facebook, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy, Google’s privacy policy and Facebook’s privacy policy.

You can set preferences for how Google & Facebook advertises to you using the Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

PROTECTION OF CERTAIN PERSONALLY-IDENTIFYING INFORMATION

Instinct Agency s.r.o. discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Instinct Agency s.r.o.’s behalf or to provide services available at Instinct Agency s.r.o.’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Instinct Agency s.r.o.’s website, you consent to the transfer of such information to them. Instinct Agency s.r.o. will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Instinct Agency s.r.o. discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Instinct Agency s.r.o. believes in good faith that disclosure is reasonably necessary to protect the property or rights of Instinct Agency s.r.o., third parties or the public at large.

If you ar e a registered user of https://www.instinct.agency and have supplied your email address, Instinct Agency s.r.o. may send you an email to fulfill ordered services, to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Instinct Agency s.r.o. and our products.

If you send us a request (for example via a support email), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Instinct Agency s.r.o. takes
all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

AGGREGATED STATISTICS

Instinct Agency s.r.o. may collect statistics about the behavior of visitors to its website. Instinct Agency s.r.o. may display this information publicly or provide it to others. However, Instinct Agency s.r.o. does not disclose your personally-identifying information.

AFFILIATE DISCLOSURE

This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.

COOKIES

To enrich and perfect your online experience, Instinct Agency s.r.o. uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your
preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Instinct Agency s.r.o. uses cookies to help Instinct Agency s.r.o. identify and track visitors, their usage of https://www.instinct.agency, and their website access preferences. Instinct Agency s.r.o. visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Instinct Agency s.r.o.’s websites, with the drawback that certain features of Instinct Agency s.r.o.’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Instinct Agency s.r.o.’s use of cookies.

BUSINESS TRANSFERS

If Instinct Agency s.r.o., or substantially all of its assets, were acquired, or in the unlikely event that Instinct Agency s.r.o. goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Instinct Agency s.r.o. may continue to use your personal information as set forth in this policy.

PRIVACY POLICY CHANGES

Although most changes are likely to be minor, Instinct Agency s.r.o. may change its Privacy Policy from time to time, and in Instinct Agency s.r.o.’s sole discretion. Instinct Agency s.r.o. encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.